Paying
Payments and receipts
What each line of the price means, when your card is charged, and where the receipts live.
Your card is never stored by CollabNordic
Every payment is a fresh card payment through Stripe, and the receipt for each one comes from Stripe to your email. Subscription billing, if you have a paid plan, is managed in Stripe's own billing portal.
Money on CollabNordic moves once per contract, at the start, into escrow. The rest is paperwork, and this page is where the paperwork lives.
The three lines you pay
The creator's price. What they quoted, and what they receive.
Sales tax, only when the creator is registered for it, calculated on their price. If your company is VAT-registered you can usually reclaim this line.
The marketplace fee, calculated on the creator's price only, never on the tax. The rate follows your plan.
The total is what leaves your account, and the same breakdown is shown before you confirm, on the contract, and on the receipt.
When you are charged
Once, when you fund the escrow: after both sides have agreed, before work starts. Accepting a pitch, sending a booking, or agreeing a proposal never charges anything by itself.
The money then sits in escrow until you approve the work or the 14-day review window closes, at which point it is released to the creator. If a contract is cancelled while nothing has been delivered, the escrow comes back to you in full.
Transaction history
Transactions in your workspace lists every payment event: the charge into escrow, refunds if any, each tied to its contract, campaign or package and the creator involved. Each successful charge links to its Stripe receipt, and the list exports to CSV or JSON for your bookkeeping, keeping each row's own currency. Totals are shown per currency and never added across currencies.