Cookie Policy

1. Introduction

CollabNordic ("we", "us", or "our") uses cookies and similar tracking technologies on our website to improve your experience, analyze our traffic, and personalize content. This Cookie Policy explains what cookies are, how we use them, and your choices regarding their use.

2. What are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They allow the website to recognize your device and remember your preferences or actions over time.

3. How We Use Cookies

We use cookies for the following purposes:

• Necessary Cookies: These are essential for the website to function properly. They enable basic functions like page navigation, security, and access to secure areas. The website cannot function properly without these cookies.
• Analytics Cookies: These help us understand how visitors interact with our website by collecting and reporting information anonymously. We use Google Analytics for this purpose.
• Marketing Cookies: These are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user.
• Functional Cookies: These allow the website to remember choices you make (such as your username, language, or the region you are in) and provide enhanced, more personal features.

4. Support Chat

Our support chat is provided by Chatwoot, which we run on our own servers. When the chat is available on a page it stores a small identifier in your browser so that a conversation you start is still there when you move to another page or come back later, and so that an agent replying to you reaches the right conversation.

This is a necessary cookie in the sense used above: it is what makes the support channel work, it is not used for analytics or advertising, and the data stays on our own infrastructure rather than being passed to an outside chat provider. If you clear it, any open conversation is no longer linked to your browser, though we still hold the messages you sent us.

5. Third-Party Cookies

In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on.

Google Analytics: We use Google Analytics to measure how you interact with our website to improve your experience. For more information on Google Analytics cookies, please visit Google's official pages.

6. Managing Your Cookie Preferences

You can change your cookie preferences at any time by clicking the "Cookie Settings" link in the footer of our website. You can also control and/or delete cookies as you wish using your browser settings.

Please note that if you disable certain cookies, some parts of our website may not function properly.

7. Contact Us

If you have any questions about our use of cookies, please contact us.