Help CenterBrand SpaceGetting started

Getting started

Your Home screen

The four things Brand Space asks you for, and why there is no spend total on it.

Worth knowing first

If a row is here, work has stopped until you act

Creators cannot start unfunded work, cannot be paid for approved work, and cannot answer a brief you have not read. Home is that list and only that list.

Home is the first thing you see in Brand Space. It is a list of what is waiting on you, and nothing else.

The task list

Fund a contract. You accepted an offer and the work has not started, because escrow is not funded yet. This is the most common reason a creator is sitting idle wondering whether you changed your mind. Extensions appear here too, marked as such.

Confirm the work. A creator has requested completion and you have a review window to approve or send it back. The row shows how many days are left. If you do neither, the contract completes on its own and the payment releases, which is the fallback rather than the plan.

Review deliverables. Files have been submitted and are waiting on you, with how many and how long they have been waiting.

Answer the offers on a campaign. Creators have priced your brief and nobody has answered. Grouped by campaign, because you want to compare them against each other rather than one at a time.

When nothing is waiting, Home says so. If you are brand new, it offers the two real starting points instead: post a campaign, or browse creators.

What Home does not show

No total spend and no escrow balance. Deliberately. A running total is a number you look at, and this screen is for things you do. What each task is worth is on the task itself, where it means something specific.

Money is reported in Transactions, per payment, with receipts.